We have previously posted about the value of time in healthcare and the impact that it can have on the quality of patient care. The implications of ‘time’ are significant because it can affect a patient’s experience throughout the continuum of care and also their safety.
Diving more deeply into the topic, The National Patient Safety Foundation (NPSF) recently hosted a webinar, Free from Harm: Accelerating Patient Safety Improvement, that provided an overview of the current state of patient safety in the United States. The webinar covered information presented in their report – To Err is Human: Building a Safer Health System, which was an update of a similar report 15 years earlier.
A | Improving patient flow is the blockbuster process for hospital efficiency; by ensuring that patients move throughout a healthcare environment in the most efficient and effective manner possible, we can reduce delays and make sure patients receive the right care at the right time.
We have come to know well that poor patient flow management is related to a series of problems that typically plague modern hospitals such as: short supplies; long queues and delays, bottlenecks; waste of resources; long length of stays and delayed discharges; low levels of productivity; inappropriateness of clinical settings; and workload variability. » Continue reading
The beginning of each year is the perfect time to reflect and look to the future with energy, passion and optimism. This is particularly true as 2016 marks TeleTracking’s 25th year of helping hospitals and health systems deliver more timely and purposeful care. When we started this journey in 1991, the internet was in its infancy and hotels were doing a better job of getting rooms cleaned and ready for the next guest than hospitals.
This is the time of year where we take a step back and reflect on what’s positive in our lives, the accomplishments of the year and the unlimited potential of the year ahead. As we celebrate this festive season, I want to express how grateful I am, along with all of the employees at TeleTracking, for your continued support and partnership.
I spoke with many of you at our client conference and was in awe of the many stories. You are caregivers, you are healers, you are innovators—you change peoples’ lives with your dedication. It is our honor to provide you with the solutions that make it possible to run your health systems more efficiently—and consequently spend more time delivering compassionate care to patients. » Continue reading
It’s time for a Patient Access Check-Up: 5 Strategies for 2016
As 2015 winds down, and plans for 2016 ramp up, one challenge that healthcare systems are faced with is providing effective, efficient access to care. That means making sure that all patients get the right care, from the right provider, in the right place, at the right time.
Caregivers know what symptoms to look for when a patient isn’t feeling well, but what are the symptoms that a health system should be aware of when they have a case of “patient access issues”?
Every day thousands of very sick Americans are turned away from the care they need – despite the fact that thousands of hospital beds lay empty. It is called “dead bed” syndrome and it occurs when hospitals that do not track bed availability in real time think they are out of room – when the situation is quite the contrary.
There is no way of knowing just how many bed-hours are wasted each day across the country. We do, however, know that this particular issue is the tip of a much bigger iceberg of waste, which contributes mightily to the dizzying upward spiral of healthcare costs. » Continue reading
Earlier this month, hospital executives from around the country gathered in Boston to discuss how Operational Command Centers are improving access— and generating revenue— by streamlining patient care delivery. Melanie Morris, senior director, Carilion Clinic Transfer & Communications Center (CTaC) was one of the speakers, sharing her transfer center development and implementation journey. Melanie’s work was also recently featured in a peer-reviewed article in Nursing Administration Quarterly.
“Patient Access” – two simple words that convey the obstacles that can affect a patients ability to get the right care, at the right time, with the right resources. While patient access is not as familiar a phrase as population health management, health system CEO’s and executive teams around the country are saying that improving access is critical to efficient health care operations according to a piece by the Advisory Board Company in March 2014.
To bring attention to the topic of improving patient access and overall throughput, Healthcare Informatics and TeleTracking partnered to present an Executive Exchange at the Nine Zero hotel today in Boston.
From Bed Management to Workflow Management
By: Chuck Webster, November 4, 2015
What kind of conference do I enjoy most? Apparently, a TeleTracking 2015 Client Conference, which I attended last week in Nevada. As a premed-accounting major (only one I’ve ever heard of), TeleTracking was full of customer success stories about reduced costs and increased revenues. With an MS in Industrial Engineering, TeleTracking was full of IE concepts (cycle time, throughput, capacity management, and utilization rates). Plus an MS in Intelligent Systems (medical informatics), TeleTracking was full of health IT, interoperability, and care transition technology.