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Patient Flow Weekly Top Three | Issue 19

Patient Flow Weekly | Industry Insights from TeleTracking
Each week, we highlight the top three stories from our current Patient Flow Weekly Issue.  Subscribe today!


Client Success Webinar Series: Redefining the Discharge Process

December 12th, 2017
1:00pm – 2:00pm EST

McLeod Health is a seven hospital system with 931 acute licensed beds serving more than one million people in Florence County, SC. The focus of this session will be on culture change and what it takes to initiate, transform and sustain change. » Continue reading

Categories: Operational Efficiency, Patient Access, Patient Flow Weekly, Real-Time Capacity Management, Webinar, Weekly Top Three

The Emergence of the Nurse Navigator Role in Patient Flow

Susan Kilgore
L to R: Tena Barnes-Carraher, Nancy Niski-Martin, Susan Kilgore, Nanne Finis

Today’s reality―an aging population with increasing healthcare needs, highly complex inpatient cases, and sharply rising costs combined with shrinking reimbursement, are challenging hospitals to optimize internal operations and improve the efficiency and effectiveness of care.  Additionally, emergency department (ED) overcrowding that results from delays in getting patients placed in a bed can also result in ambulance diversions―all of which negatively impact the quality and safety of patient care.  Not to mention the fact that hospitals risk losing revenue from inefficient processes.

» Continue reading

Categories: Author: Nanne Finis

Patient Flow Weekly Top Three | Issue 18

Patient Flow Weekly | Industry Insights from TeleTracking
Each week, we highlight the top three stories from our current Patient Flow Weekly Issue.  Subscribe today!


Client Success Webinar Series: Interdisciplinary Centered Care Rounding/Optimization Through TeleTracking Advisory Services

December 5th, 2017
1:00pm – 2:00pm EST

Palmetto Health is a non-profit health care system in South Carolina made up of 5 inpatient facilities totaling 1,479 licensed beds. This session is ideal for those interested in learning more about how TeleTracking can enhance the quality of interdisciplinary rounds on inpatient units.

Who should attend? Patient Flow Managers; Case Managers; Performance Improvement Managers » Continue reading

Categories: Patient Flow Weekly, Webinar, Weekly Top Three

Patient Flow Weekly Top Three | Issue 17

Patient Flow Weekly | Industry Insights from TeleTracking
Each week, we highlight the top three stories from our current Patient Flow Weekly Issue.  Subscribe today!


A Proactive Outlook: 5 Innovative Steps Forward to Elevate Transitions in Care and Mobility

Access to the right level of care at the right time – in coordination with a streamlined patient flow strategy – is more important than ever given the truly dynamic nature of care delivery. And that means challenges with capacity, care transitions and system leakage are just a few of the issues that health systems will need to find effective solutions. Here’s our outlook on the next 12 to 18 months, as we employ innovative responses to address changing ahead. » Continue reading

Categories: Patient Flow Weekly, Weekly Top Three

Patient Flow Weekly Top Three | Issue 16

Patient Flow Weekly | Industry Insights from TeleTracking
Each week, we highlight the top three stories from our current Patient Flow Weekly Issue.  Subscribe today!


Transforming Patient Access Through Central Command

Join us Friday, November 17th in Nashville, TN, to learn how health system executives are achieving impressive gains in patient access, community relations, and system growth.

During this executive forum, Barry Dennis, VP of the Transfer Center at Mercy Health will discuss the strategy behind building their Access Center to ensure that patients receive timely access to care, while capturing market share and avoiding leakage.

“System growth has been astonishing – 15% above baseline as compared to 2016.  We were able to accept 150 patients last month that would not have received this level of care last year.”

» Continue reading

Categories: #TeleCon17, Patient Flow, Patient Flow Weekly, Weekly Top Three

Patient Flow Quarterly | Fall 2017 Now available!

Patient Flow Quarterly - Issue 7 FALL

We’re pleased to share that the Fall 2017 digital issue of Patient Flow Quarterly is now available.  

In this issue we’re focused on patient flow as a journey—and our commitment to that journey. That means we are working to improve the client experience; to extend value across the care continuum; and to bring you focused investments on everything from the command center to mobile devices.

Stories include thoughts from TeleTracking Chairman and CEO Michael Zamagias on his personal journey with patient flow; the billions of dollars spent on healthcare IT and the importance of turning the focus back to caregivers; and a Q&A with Susan Kilgore, RN, Vice President of Patient Management/Rural Outreach for Methodist Healthcare and winner of the inaugural DAISY Award for Extraordinary Nurses in Patient Flow.

You’ll also find industry news, as well as information about upcoming events like Transforming Patient Access: A Healthcare Executive Forum  on November 17 in Nashville. We hope you find the information valuable and it helps you learn, grow and make a positive impact on patient care at your facility.

Download the Fall 2017 and previous issues now!

Categories: Future of Healthcare, Patient Access, Patient Flow

TeleCon17 | Day Three Recap

Interactive Workshop at TeleCon17

The final day of TeleCon17 was dedicated to showcasing customer success stories.  Sessions were held in casual, roundtable formats that facilitated engagement and great conversations between the presenters and attendees.  Session presenters and topics included:

  • BayCare Health System: Centralizing Patient Transport, Fine Tuning Dispatch Logic and Sharing Best Practices across an Enterprise
  • NYU Winthrop: Demonstrating Compliance w/ Joint Commission’s Patient Flow Standard utilizing TeleTracking Data
  • Palmetto Health: Interdisciplinary Patient Centered Care Rounding and Optimization through TeleTracking Advisory Services
  • Providence Regional Medical Center Everett: President’s Award for Strategic Innovation – The Services Operations Center
  • John Health System: Utilizing LTACs to Reduce Average Length of Stay
  • University Hospitals: Journey with Advisory Services around Strategic Planning, Discharge Readiness and Precision Patient Placement
  • UPMC: Managing Data throughout an Enterprise
  • Sharp HealthCare: Centralizing Patient Placement
  • McLeod Health: Redefining the Discharge Process
  • Oklahoma University Med. Ctr. & UCHealth: Launching a Transfer Center
  • Providence Regional Medical Center: Building an Operational Command Center
  • Sarasota Memorial Hospital: Extending into Procedural & Diagnostic Areas
  • University of Alabama Medicine: Using Data to Enhance Patient Flow & Drive Change
  • Stamford Health: Enabling Technologies to Automate Workflow Processes

» Continue reading

Categories: #TeleCon17

TeleCon17 | Day Two Recap

Last year TeleCon16 attendees spoke…

They said they wanted additional opportunities to engage with conference attendees to talk less formally about day-to-day challenges they all face.  Yesterday we brought that feedback to life with the inaugural Group Chat!  Every table in the main ballroom was set up with a topic for discussion, making it possible for people to jump in and out of conversations that were most relevant.  Throughout the two-hour session, comments scrolled on two large screens so people could keep track of the discussions on goals, commonalities and health system type.   » Continue reading

Categories: #TeleCon17

TeleCon17 | Day One at a Glance

Hundreds of patient flow experts gathered at the Sheraton Grand at Wild Horse Pass in Chandler, AZ ready to share and network at TeleCon17!  The opening reception provided the perfect setting for people to chat and reconnect.  Check out more photos on Flickr and videos on YouTube (Be sure to read to the end and watch two videos first shared during the first day of TeleCon17.)

The opening session brought attendees together for a morning of inspiration and forward thinking.  Senior Vice President of Marketing, Kris Kaneta set the tone, talking about the triple threat – uncertainty related to reimbursements, tougher resource constraints [financial and staffing], and an aging population.  “Whether you call it a command center, a logistics center, or by some other name, as long as it’s about the patient, it doesn’t really matter,” said Kaneta when referring to the live Command Center set up at TeleCon17.  He also reiterated that TeleTracking is on this patient flow journey with our clients, and that we will never lose sight of our mission – to ensure that no one will ever have to wait for the care they need. » Continue reading

Categories: #TeleCon17, TeleCon

Patient Flow Weekly Top Three | Issue 14

Patient Flow Weekly | Industry Insights from TeleTracking
Each week, we highlight the top three stories from our current Patient Flow Weekly Issue.  Subscribe today!


Patient Flow Management Congress 2018

Groundbreaking Techniques for Optimizing Patient Flow Management through Effective Discharge Planning, Enhanced Patient Care/Satisfaction, Increased Profitability, and Efficient Hospital Wide Collaboration

TeleTracking is pleased to be the Platinum Sponsor for the Global Media Dynamics “Patient Flow Management Congress,” taking place on January 25-26 in Las Vegas.

This high-level forum will feature knowledgeable leaders and executives from hospitals and health systems who will share their perspectives, valuable insights and expertise on how to be best equipped for the rapidly evolving landscape of Patient Flow Management. Attendees will benefit from learning about best practices and strategies that have been deployed to address the challenges presented under the Affordable Care Act impacting hospitals and health systems in effectively managing patient flow.

Interested in attending? Use code JTT200 for $200 off registration!

Learn more >>


Successful Collaboration Under Pressure: What Healthcare Can Learn From Emergency Management

Hurricane’s Harvey, Irma and Maria; a 7.1 earthquake in Mexico City; and wildfires from Montana to Southern California – September 2017 has been marked by this series natural disasters, but also by amazing stories of survival, heroic acts, and resilience.  Readiness and preparedness activities were tested. Disaster plans were stretched beyond imagination. And human spirits were pushed farther than ever thought possible.

The lessons learned from these types of situations translate to healthcare.

Read more >>


Transforming Patient Access through Central Command

Join us Friday, November 17th in Nashville, TN, to learn how health system executives are achieving impressive gains in patient access, community relations, and system growth.
During this executive forum, Mercy Health, Freeman Health and University Hospitals Health System will discuss their innovative operational Command Centers which provide system-wide visibility. In addition, you will learn what patient flow elements are key to driving patient outcomes, how to overcome organizational obstacles, and what returns on investment you can expect.

This is an intimate, interactive forum, and seats are limited.

Register now >>


Subscribe to Patient Flow Weekly!

Join us next week as we highlight the top three stories from our Patient Flow Weekly Newsletter.  Receive just one email in your inbox with the latest industry insights by subscribing today!

Categories: Command Center, Discharge Efficiency, Future of Healthcare, Patient Flow Weekly, Weekly Top Three