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TeleTracking at HIMSS18

TeleTracking Booth #7301 @HIMSS18
TeleTracking Booth #7301 @HIMSS18

HIMSS18  KLAS Honors, Donations for Demos and Community Impact

TeleTracking will take its relentless commitment to ensure that no one will ever wait for the care they need to the HIMSS18 Conference & Exhibition in Las Vegas, March 6-9, 2018 at booth #7301. That commitment is further recognized by the fact that we’ve been named the Patient Flow Category Leader for the 7th consecutive year by U.S. healthcare market research leader KLAS. In fact, we’ve received this prestigious recognition of excellence for eleven out of the past twelve years.

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Categories: Uncategorized

It Takes Three – People, Process and Technology

My journey with TeleTracking actually started a few years ago when I was a client. I was at  my first TeleTracking client conference, and I vividly remember sitting in amazement as I listened to a series of  success stories from hospitals across the country talking about the ways they were empowered to improve access to medical care, to the people who needed it most, with the guidance of TeleTracking.  As a clinician, I was intrigued to learn about the solutions available to become more efficient and give precious time back to caregivers. » Continue reading

Categories: Client Success Management, Patient Access

Tips from the Experts: Process over Chaos with Flu Season in Full Swing

Flu Season 2018 - Process over Chaos

The holiday season is over and flu season is in full swing.  Experts from the Centers for Disease Control and Prevention say things may get worse before they get better due to an imperfect vaccine and exceptionally cold weather.  And this means that hospitals from California to Maine are dealing with surging EDs—leading to challenges with everything from long wait times to overnight holds to inpatient admission delays.

In fact, some health systems are seeing a 16% increase in ED visits and almost a 40% increase in acuity [according to Brittany Lindsey, Director of Patient Flow, UAB Hospital, Birmingham, AL].  “We have setup our PACUs as additional ICUs, we are looking at staffing our EP cardiology unit as a flu unit, we are using our Post Recovery for our Heart and Vascular Center as a 23 hour bedded outpatient location, and certain floors of our women’s hospital have been converted to regular acute care for all genders,” according to Lindsey.

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Categories: Author: Joy Avery, Author: Scott Newton, Command Center, Disaster Preparedness

Hospitals Aren’t Hotels ― Finding Balance with Staggered Discharge Times

Discharge Times and Capacity

How many times have we seen patient flow projects that center around “out by 11am” or “home by noon”?  It’s often suggested, “Can’t we put a sign in the room that says discharge is 11am?”  It’s true, we need to create capacity early in the day to reduce wait times for early ED (emergency department) arrivals and early PACU (post-anesthesia care unit) patients, but at what cost?  Is there really a need to get as many patients as possible out as early as possible, or is finding balance and staggering discharge times just as effective?  There’s a key factor to consider before putting pressure on precious hospital resources to discharge early –  Queuing Theory and the Utilization Curve.

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Categories: Author: Deb Kaczynski, Discharge Efficiency

Patient Flow Weekly Top Three | Issue 20

Patient Flow Weekly | Industry Insights from TeleTracking
Each week, we highlight the top three stories from our current Patient Flow Weekly Issue.  Subscribe today!


New Technology Improving Patient Flow at Countess of Chester Hospital

Hospital is the first in the country to issue patients with electronic wristbands that track their movements through ‘big brother’ style technology

In an NHS trial, the Countess of Chester Hospital, in Cheshire, has more than 4,000 infrared sensors above beds and doorways that read data chips on patients’ and staff’s wristbands to record where they are.
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Categories: Healthcare Technology Management Week, Patient Flow, Patient Flow Weekly, Weekly Top Three

Patient Flow Weekly Top Three | Issue 19

Patient Flow Weekly | Industry Insights from TeleTracking
Each week, we highlight the top three stories from our current Patient Flow Weekly Issue.  Subscribe today!


Client Success Webinar Series: Redefining the Discharge Process

December 12th, 2017
1:00pm – 2:00pm EST

McLeod Health is a seven hospital system with 931 acute licensed beds serving more than one million people in Florence County, SC. The focus of this session will be on culture change and what it takes to initiate, transform and sustain change. » Continue reading

Categories: Operational Efficiency, Patient Access, Patient Flow Weekly, Real-Time Capacity Management, Webinar, Weekly Top Three

The Emergence of the Nurse Navigator Role in Patient Flow

Susan Kilgore
L to R: Tena Barnes-Carraher, Nancy Niski-Martin, Susan Kilgore, Nanne Finis

Today’s reality―an aging population with increasing healthcare needs, highly complex inpatient cases, and sharply rising costs combined with shrinking reimbursement, are challenging hospitals to optimize internal operations and improve the efficiency and effectiveness of care.  Additionally, emergency department (ED) overcrowding that results from delays in getting patients placed in a bed can also result in ambulance diversions―all of which negatively impact the quality and safety of patient care.  Not to mention the fact that hospitals risk losing revenue from inefficient processes.

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Categories: Author: Nanne Finis

Patient Flow Weekly Top Three | Issue 18

Patient Flow Weekly | Industry Insights from TeleTracking
Each week, we highlight the top three stories from our current Patient Flow Weekly Issue.  Subscribe today!


Client Success Webinar Series: Interdisciplinary Centered Care Rounding/Optimization Through TeleTracking Advisory Services

December 5th, 2017
1:00pm – 2:00pm EST

Palmetto Health is a non-profit health care system in South Carolina made up of 5 inpatient facilities totaling 1,479 licensed beds. This session is ideal for those interested in learning more about how TeleTracking can enhance the quality of interdisciplinary rounds on inpatient units.

Who should attend? Patient Flow Managers; Case Managers; Performance Improvement Managers » Continue reading

Categories: Patient Flow Weekly, Webinar, Weekly Top Three

Patient Flow Weekly Top Three | Issue 17

Patient Flow Weekly | Industry Insights from TeleTracking
Each week, we highlight the top three stories from our current Patient Flow Weekly Issue.  Subscribe today!


A Proactive Outlook: 5 Innovative Steps Forward to Elevate Transitions in Care and Mobility

Access to the right level of care at the right time – in coordination with a streamlined patient flow strategy – is more important than ever given the truly dynamic nature of care delivery. And that means challenges with capacity, care transitions and system leakage are just a few of the issues that health systems will need to find effective solutions. Here’s our outlook on the next 12 to 18 months, as we employ innovative responses to address changing ahead. » Continue reading

Categories: Patient Flow Weekly, Weekly Top Three

Patient Flow Weekly Top Three | Issue 16

Patient Flow Weekly | Industry Insights from TeleTracking
Each week, we highlight the top three stories from our current Patient Flow Weekly Issue.  Subscribe today!


Transforming Patient Access Through Central Command

Join us Friday, November 17th in Nashville, TN, to learn how health system executives are achieving impressive gains in patient access, community relations, and system growth.

During this executive forum, Barry Dennis, VP of the Transfer Center at Mercy Health will discuss the strategy behind building their Access Center to ensure that patients receive timely access to care, while capturing market share and avoiding leakage.

“System growth has been astonishing – 15% above baseline as compared to 2016.  We were able to accept 150 patients last month that would not have received this level of care last year.”

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Categories: #TeleCon17, Patient Flow, Patient Flow Weekly, Weekly Top Three