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Extraordinary Nurses in Patient Flow

The DAISY Foundation
The DAISY Foundation

We’re excited to announce the kickoff of an exciting new partnership with The DAISY FoundationThe DAISY Award for Extraordinary Nurses in Patient Flow.  The award recognizes the amazing work nurses do behind the scenes to ensure patients are receiving the right care, in the right place, and at the right time.

To nominate a nurse or team of nurses that often work behind the scenes to manage and improve patient flow, click here for more information.

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Categories: Author: Nanne Finis, Patient Flow

Innovator of the Year for Health IT

Innovator of the YearWe’re proud to be based in Pittsburgh, PA!  And, on November 3rd, we were equally proud to be honored as Innovator of the Year: Health IT at the Pittsburgh Technology Council’s Tech 50 Awards.  For 20 years, the Tech 50 Award has honored southwestern Pennsylvania’s most successful and innovative technology companies – list of finalists.

The award criteria included recent newsworthy events, key 2016 accomplishments, how products are revolutionizing the market and regional economic impact.  The judging panel was impressed with TeleTracking’s double digit growth for the last five years, the implementation of 100 new patient flow solutions at some of the country’s largest health systems, and the end result of more patients receiving timely access to care.  For example, health systems that have implemented TeleTracking have realized results such as:

  • patient transfer volume up 230% in 6 quarters
  • emergency department diversion hours all but eliminated
  • emergency department wait times decreased by 33,000 hours
  • reduction in patient admit (in ED) to occupy (patient room) time by more than 3 hours
  • decrease in unplanned discharges by 30%

As Mike Gallup, president of TeleTracking, accepted the award, he shared his thoughts on the robust nature of the Pittsburgh tech market by saying, “I’ve worked in Silicon Valley, Research Triangle Park in Raleigh and now in Pittsburgh.  There is no better place than Pittsburgh right now for technology and innovation and the people are the reason for that.  They have an incredibly strong work ethic that consistently leads to high quality results.”

We’d like to extend our sincere thanks to the Pittsburgh tech community for the supportive, innovative culture that is fostered here.  And we’d also like to thank our clients for their ongoing belief in the importance of patient flow and the role that TeleTracking plays in helping them deliver outstanding care.

Produced for the ceremony, we’re happy to share this video that brings our life.

Categories: About Us, Patient Flow

What You Missed at TeleCon16

TeleTracking Employees
TeleTracking Employees from left to right: Bob Young, Eric Kramer, Kari McLaughlin, Shelley Weisend, Mark Munson

TeleCon16 brought hundreds of healthcare professionals to the Naples Grande Beach Resort last week for three days of best practice sharing, education and networking.  This was also a celebration of TeleTracking’s 25th anniversary, and @TheRealTeleBear made an appearance Sunday evening during registration!  Vice President of Marketing, Kris Kaneta opened the conference Monday, October 10th with a heartfelt thank you to those who traveled despite Hurricane Matthew’s devastation in the southeast, and reiterated that TeleTracking is committed to providing innovative solutions that will ensure that patients never have to wait for quality care.

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Categories: #TeleCon16

DAISY Award – Recognizing Extraordinary Nurses for Excellence

The DAISY Foundation
The DAISY Foundation

DAISY Award – Recognizing Extraordinary Nurses for Excellence in Patient Flow and their Commitment to Timely, Compassionate, Well-coordinated Patient Care

Bonnie and Mark Barnes are the co-founders of The DAISY Foundation, an organization that recognizes the important role that nurses play in delivering thoughtful, compassionate care to patients.  The Barnes created The DAISY Foundation to honor the memory of their son Patrick and the outstanding nurses who cared for him during his battle with Idiopathic Thrombocytopenia Purpura [ITP], an autoimmune disorder.

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Categories: Patient Flow

Achieving Patient Flow Outcomes through Collaboration

Patient Flow Quarterly
Patient Flow Quarterly issue 3

Collaboration is creating something by working jointly with others –  which is critical when it comes to addressing inefficiencies in healthcare and achieving patient flow outcomes.  For example, we know that one in three dollars spent on healthcare in the U.S. is wasted—medical errors alone add up to more than $17 billion, preventable re-admissions and hospital acquired infections another $28 billion, and operational inefficiencies add tens of billions more (source: Price Waterhouse Coopers).  In addition, a recent Bloomberg study ranked the United States 44th out of 51 in healthcare efficiency.  Basically we outspend every nation by a wide margin as a percentage of GDP, yet when it comes to results, our outcomes remain firmly in the middle of the pack.

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Categories: Author: Kris Kaneta, Patient Flow

Amazing Client Success Stories at #TeleCon16

#TeleCon16Streamlining patient access and throughput via Operational Command Centers has proven beneficial when it comes to providing quality patient care.

TeleTracking is thrilled to feature a number of organizations that will share their patient flow journeys and measurable achievements at TeleTracking’s Annual Client Conference, October 9-12, 2016 at the beautiful Naples Grande Beach Resort, Naples, FL.

More Info / Register Now!

For a sneak peek of these sessions see below:

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Categories: #TeleCon16

Carilion Clinic presents at The King’s Fund in London

Ideal CareCarilion Clinic presented on outcomes associated with TeleTracking’s patient flow solutions.

Healthcare leaders and professionals recently gathered at The King’s Fund: Digital Health and Care Congress 2016 in London.  The theme of the two-day conference was – enabling patient centered care through information and technology – by exploring how technology and data can support the developments necessary to transform and sustain outcomes for patients and citizens across the globe.

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Categories: Patient Flow

EHRs, Interoperability & Workflow

TeleTracking President, Michael Gallup
TeleTracking President, Michael Gallup

Electronic Health Records (EHRs), interoperability and workflow – these three topics are generating a lot of discussion at hospitals and health systems across the United States.  TeleTracking’s President Michael Gallup recently shared his thoughts on the subject with John Oncea of Health IT Outcomes in a piece published on June 16, 2016.

  • On providers that are having an EHR hangover after buying a solution that’s not exactly right for their needs … “The pressure was intense to quickly find an EHR vendor because of the money involved. The irony is the rush only really secured seed money and the bulk of the cost to implement an EHR was/is on the shoulders of the provider, including the burden of managing the interoperability of their technologies. In situations like that, it is understandable that health systems would want to extract as much functionality as possible out of their EHR. While combining the functionality of disparate systems often seems logical, it doesn’t come without tradeoffs — including domain expertise and role-based functionality that is exclusive to each vendor. The onus is on us as vendors to make the exchange and interfacing of data as seamless as possible.”

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Categories: EMR / Healthcare IT, Interoperability

Improving Hospital Efficiency through Data Driven Analytics

Teaching Efficiency to Tomorrow's Health ProfessionalsHow do you run an efficient, safe and sustainable hospital?  To start, you must understand how to turn real-time data into information for planning, analysis and performance management.

In healthcare, operational data is continually collected as hospitals attempt to manage information on bed availability, occupancy, cancelled operations, bed turnaround times, and patient-to-caregiver interactions.

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Categories: Analytics

Access to Care – a Cornerstone of Healthcare

Bringing Healthcare into Focus
Bringing Healthcare into Focus – by Tim Chapman

Access to timely care – and the right level of care – is a cornerstone of healthcare.  Not only is a patients access to care critical – sometimes life or death, but the quality of care received throughout the patients length of stay is just as important.  And patient care ties directly to satisfaction scores which is something all hospitals / health systems monitor.  Add to those challenges – manual vs. automated processes, a change in payer mix, consolidations & labor shortages – which is why having a strategic plan in place becomes more important than ever.

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Categories: Patient Access