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Listening is a Big Part of Patient Safety Too

National Patient SafetyTwo weeks ago, in the middle of another Chicago snowstorm, a surprise phone call reminded me that patient safety is more than a checklist.

A college friend¬† said her dad was on a ventilator in a community hospital 100 miles away.¬† He feared he would die unless he was transferred to a Chicago hospital and the family had no idea how to do that. » Continue reading

Categories: Author: Nanne Finis, Patient Safety, Transfer / Referral Center