linkedin twitter youtube facebook flickr Client Community TeleSource Contact Us

Blog

Conversations about Optimizing Hospital Operations

Lean Strategies in Healthcare

Bill Griffith, CSSBB, CQA, is executive director of operational excellence, Health First, Rockledge, Fla.
Bill Griffith, CSSBB, CQA, is executive director of operational excellence, Health First, Rockledge, Fla.

Health First’s Lean strategies focus on meeting financial goals while also addressing new quality guidelines established by the Affordable Care Act.

This blog first appeared in hfma’s leadership blog on July 28, 2015.

What processes or outcomes is your department, organization, or team trying to improve?
Health First is using Lean methods to improve efficiencies in various departments. The integrated delivery network, headquartered in Rockledge, Fla., has four hospitals, a large multi-specialty medical group, outpatient and wellness services, and health insurance plans.

» Continue reading

Categories: Healthcare Operations Management, Operational Efficiency

Patient Discharges – a Stumbling Block to Patient Access

TeleTracking_Patient AccessThe biggest obstacle to hospital access may be the back door.

People who work in hospitals know that the discharge process can be a stumbling block to patient access because it takes time and a lot of staff / patient interaction.  The impact though goes far beyond getting a patient discharged.

Often it takes hours for word to get around that a bed is vacant and is available for a patient who is probably waiting in the emergency room.  That’s because that information typically comes from the hospitals Admission Discharge Transfer (ADT) system, which is not real time.

» Continue reading

Categories: Author: Jon Poshywak, Patient Access, Real-Time Locating System (RTLS)