linkedin twitter youtube facebook flickr TeleSource Community Contact Us


Conversations about Optimizing Hospital Operations

As We Celebrate this Season

Happy HolidaysThis is the time of year where we take a step back and reflect on what’s positive in our lives, the accomplishments of the year and the unlimited potential of the year ahead.  As we celebrate this festive season, I want to express how grateful I am, along with all of the employees at TeleTracking, for your continued support and partnership.

I spoke with many of you at our client conference and was in awe of the many stories. You are caregivers, you are healers, you are innovators—you change peoples’ lives with your dedication. It is our honor to provide you with the solutions that make it possible to run your health systems more efficiently—and consequently spend more time delivering compassionate care to patients. » Continue reading

Categories: Author: Kris Kaneta, Healthcare Operations Management, Patient Flow

Patient Access Check-up

patient check-upIt’s time for a Patient Access Check-Up: 5 Strategies for 2016

As 2015 winds down, and plans for 2016 ramp up, one challenge that healthcare systems are faced with is providing effective, efficient access to care.  That means making sure that all patients get the right care, from the right provider, in the right place, at the right time.

Caregivers know what symptoms to look for when a patient isn’t feeling well, but what are the symptoms that a health system should be aware of when they have a case of “patient access issues”?

Common symptoms may include:

» Continue reading

Categories: Patient Access

Operational Inefficiency Can Be Fixed

Carilion Clinic Transfer & Communications Center
Carilion Clinic Transfer & Communications Center

Every day thousands of very sick Americans are turned away from the care they need – despite the fact that thousands of hospital beds lay empty.  It is called “dead bed” syndrome and it occurs when hospitals that do not track bed availability in real time think they are out of room – when the situation is quite the contrary.

There is no way of knowing just how many bed-hours are wasted each day across the country.  We do, however, know that this particular issue is the tip of a much bigger iceberg of waste, which contributes mightily to the dizzying upward spiral of healthcare costs. » Continue reading

Categories: Author: Kris Kaneta, EMR / Healthcare IT, Patient Access