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Conversations about Optimizing Hospital Operations

Taking ‘Access’ on the Road

St. Elizabeth Healthcare Patient Logistics Center
St. Elizabeth Healthcare Patient Logistics Center

Access.  The definition is simple – the ability, right or permission to approach, enter, speak with, or use.  However, things get much more complicated when the topic turns to a patients access to care – because in order to give one patient access to services, you must move another one out.

To help healthcare executives see the possibilities within their organizations, and how streamlining patient access and throughput via centralized command centers can help, we assembled a team of experts who were successful with implementations at their own facilities.  The team included:

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Categories: Operational Efficiency, Patient Access, Patient Flow, Transfer / Referral Center

National Nurses Week 2016

Super RN TeleBearA celebration of nurses – National Nurses Week 2016

Before looking ahead to National Nurses Week 2016, let’s take a quick look back at the woman who inspired this celebration—Florence Nightingale.  From the time she was a child, Florence knew nursing was her calling—she was committed to helping people and providing warm, compassionate care.

Florence also understood the importance of process and the role it plays in ensuring quality patient care and delivering positive outcomes.  Early in her career, she helped fight a cholera epidemic at the hospital she was working at by improving hygiene practices, which significantly lowered the death rate.

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Categories: Author: Nanne Finis, Nurses Week

In search of ‘Access’

Patient Access-Global-SearchPatient Access: the single greatest imperative for healthcare.

Last month, I took part in a summit that attracted some of healthcare’s brightest executive leaders.  At one point I had the good fortune of joining in on a roundtable discussion about patient access.  While the direction of the conversation changed many times, a theme began to arise in my mind. The insight, both simple and yet profound, was that just about every leader at the table defined patient access from a very different lens and a very different world view.  While we all believed patient access is a critical priority, how to define it and ultimately measure it remained a point of inconsistency.

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Categories: Author: Kris Kaneta, Patient Access