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Conversations about Optimizing Hospital Operations

National Nurses Week—A Celebration of the Evolving Role of Nurses

Nanne FinisNational Nurses Week (National Hospital Week) will be celebrated starting on May 6―through Florence Nightingale’s birthday on May 12.  This week provides a special opportunity to recognize the skilled, caring, compassionate care that nurses deliver to patients every day of the year.  It showcases the nursing profession’s dedication to inspire, innovate and influence.

And the field of nursing continues to evolve—nurses are taking on greater responsibilities as more and more care shifts beyond the walls of the hospital. Nurses often work “behind” the scenes—improving access and throughput—and helping ensure patients receive the care they need in the right place, at the right time. [Are you a patient flow Renegade Samaritan?]

This is the journey that I have personally been on during my near “40” year nursing career.  I worked in a wide range of bedside and administrative roles at Northwestern Memorial Hospital before becoming the Executive Director of Solutions Services for the Joint Commission Resources (JCR), a not-for-profit affiliate of The Joint Commission.  Then five years ago, I had the distinct pleasure of joining TeleTracking to form and lead an expert team of nurses and hospital administrators.  This team focuses their time and effort on optimizing the TeleTracking Platform & applying Lean Six Sigma principles in support of patient flow improvement in all types of operational settings.  The work of this team in collaboration with many expert TeleTracking colleagues has led to countless improvements while demonstrating positive patient and staff outcomes.

As many of you know, I will be retiring this week from TeleTracking. National Nurses Week is a most fitting time to share my gratitude to so many of you that I have worked with closely on this patient improvement journey.  The theme for 2018 Nurses Week highlights the vitally important role of nurses.  Continue to inspire, innovate and influence as you work daily to improve the care of patients.

I am forever proud to be a nurse!

Nanne Finis

Please enjoy a paper that describes the innovation of nurses first-hand; Happy Nurses Week!

Nurse Navigators—An Emerging Specialty in the Science of Patient Flow

In an era of an aging population with increasing healthcare needs, complex inpatient care, sharply rising costs, and shrinking reimbursement, hospitals and health systems are challenged to optimize operations as a means of improving the efficiency and effectiveness of care. Other considerations include:

  • The impact of high occupancy rates on managing patient care in the most appropriate setting.
  • Emergency department (ED) overcrowding and prolonged lengths of stay in the ED that can result in the diversion of incoming ambulances.
  • A negative influence on the quality and safety of patient care resulting from delays in care or patients being placed in care settings not appropriate to their clinical needs.
  • The loss of potential revenue; patients experiencing delays in necessary care; and health outcomes and patient safety suffering.

Categories: Author: Nanne Finis