Clinical Workflow Suite: Two Stories of Streamlining Care within High Volume and High Contribution Areas of a Health System
Improving patient throughput in surgical suites, ambulatory surgery centers, and clinics. Ensuring care is delivered in a timely, high-quality, compassionate way to patients and their families. Using data for patient care to drive a culture of continuous process improvement and positive outcomes.
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The National Health Service [NHS] has been providing healthcare to the more than 64.6 million residents of the United Kingdom since 1948. Operating under the core principle that healthcare should be available to all, regardless of wealth, the NHS in England treats over one million patients every 36 hours. With a staff that includes 150,273 doctors, 40,584 general practitioners (GPs), 314,966 nurses and health visitors, 18,862 ambulance staff, and 111,127 hospital and community health service (HCHS) medical and dental staff, everything from routine screenings to treatment for chronic conditions, transplants, emergency treatment and end-of-life care is covered. Increasingly challenged with finding ways to ensure patients were receiving the care they needed—and caregivers had the right amount of time to deliver it—the NHS determined they needed a patient flow strategy. And that’s when the collaboration with TeleTracking began.
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Scott Newton, DNP, RN, MHA, EMT-P, Vice President of Care Model Solutions at TeleTracking—and a patient flow expert with more than 25 years of clinical experience—shared his thoughts on this topic during a webinar on March 21. The following is a recap, along with questions that were submitted from audience members.
Here’s the challenge that every healthcare provider faces. How do you maximize resources in order to generate the best possible patient outcomes? One answer to that question is through value-based care—a strategy that provides improved outcomes at the same or reduced costs. And in order to achieve those positive outcomes, a high level of process reliability is essential —which is done through a combination of people, technology, equipment, supplies and process. » Continue reading