For the past four years, I have had the honor of serving as the medical director of Carilion Clinic’s Transfer and Communications Center (CTaC), based in Roanoke, Virginia, where we are responsible for facilitating patient transfers into and out of our system, ensuring the ease of patient admissions, addressing EMTALA issues, and spearheading the policies that improve patient flow and communications through the system. We are the only Level 1 trauma center for 150 miles in any direction, and we also have a pediatric emergency department.
During this executive forum, Mercy Health, Freeman Health and University Hospitals Health System will discuss their innovative operational Command Centers which provide system-wide visibility. In addition, you will learn what patient flow elements are key to driving patient outcomes, how to overcome organizational obstacles, and what returns on investment you can expect.
Have you ever found yourself thinking ‘do I nurse the computer or nurse the patient’ during your nursing shift? If the answer is yes, you are not alone. This phenomenon emerged over the last decade as the nation has moved from a paper-based medical record system to the use of electronic health records (EHRs). However, unless you are a nurse (or health care professional) actively involved in providing direct patient care, this phenomenon may not be well known to you.
Are you a client considering ways to improve access to care, patient throughput, discharge efficiency, perioperative performance or system analytics?
Furthermore, are you ready to take the next step in your patient flow journey? Interested in learning more about building a comprehensive operational command center? Wondering what TeleTracking’s product roadmap looks like? » Continue reading
Technology to track beds, equipment, staff and patients through a hospital has been used in the USA for years, with positive effect, and now there is growing interest in employing it in the NHS. » Continue reading
Did you know that there are 7 open beds for every 2 patients, yet they still wait for the care they need? It’s the norm at too many health systems. Award-winning health systems are establishing Command Centers to expand access to care across their systems and patient populations. » Continue reading
In this issue we’re focused on the powerful effect an Operational Command Center can have on both patients and staff. And while it goes by different names—Command Center, Logistics Center, Operations Center, Placement Center—the main takeaway is that this type of centralized concept ensures that care is delivered at the right place, in the right setting, with the right care team, at the right time. » Continue reading
While I’ve held different positions throughout my career, what has remained consistent is my focus on making sure patients get the right care, in the right place, at the right time. And that’s where having a robust transfer / referral center comes into play. » Continue reading
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Continue reading for the Top Three stories from the first 3 issues of Patient Flow Weekly:
Clinical Workflow Suite: Two Stories of Streamlining Care within High Volume and High Contribution Areas of a Health System
Improving patient throughput in surgical suites, ambulatory surgery centers, and clinics. Ensuring care is delivered in a timely, high-quality, compassionate way to patients and their families. Using data for patient care to drive a culture of continuous process improvement and positive outcomes.