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Category Archives: Author: Kathy S. Menefree

3 Things You Need to Kick-Start Your Patient Flow Improvements

“You never change things by fighting the existing reality.  To change something, build a new model that makes the existing model obsolete.” – Buckminster Fuller, American architect, systems theorist, author, designer, and inventor

I’m sitting on a train on my way to visit a client. It’s a twisting, turning ride that reminds me of all the twists and turns a journey to an optimal patient flow strategy can take.  I’m also reminded of the faces of clients that feel incredibly challenged as they work to make a positive difference for patients and families, and I think of the ones that found the fortitude to keep going with this work of improving patient flow.  They all know the importance of building the necessary foundation, and at the heart of it, an age-old saying that still rings true comes to mind, “It starts at the top.”

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Categories: Author: Kathy S. Menefree, Operational Efficiency, Patient Flow