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Category Archives: Client Case Studies

Patient Flow Weekly Top Three | Issue 10

Patient Flow Weekly | Industry Insights from TeleTracking
Each week, we highlight the top three stories from our current Patient Flow Weekly Issue.  Subscribe today!


Managing Patient Flow and Improving Efficiencies

Technology to track beds, equipment, staff and patients through a hospital has been used in the USA for years, with positive effect, and now there is growing interest in employing it in the NHS. » Continue reading

Categories: Client Case Studies, Efficiency vs. Effectiveness, EMR / Healthcare IT, Future of Healthcare, Patient Flow, Patient Flow Weekly, Weekly Top Three

Patient Flow Weekly Top Three | Issues 6 & 7

Patient Flow Weekly | Industry Insights from TeleTracking
Each week, we highlight the top three stories from our current Patient Flow Weekly Issue.  Subscribe today!


Patient Flow Quarterly: Summer 2017 Issue is now available!

Patient Flow Weekly Top ThreeIn this issue we’re focused on the powerful effect an Operational Command Center can have on both patients and staff.  And while it goes by different names—Command Center, Logistics Center, Operations Center, Placement Center—the main takeaway is that this type of centralized concept ensures that care is delivered at the right place, in the right setting, with the right care team, at the right time.
» Continue reading

Categories: Client Case Studies, Patient Access, Patient Flow, Patient Flow Weekly, Weekly Top Three

Opening Doors & Increasing Access at Penn State Health Milton S. Hershey Medical Center

Heather Boyle, Director of Patient Logistics
Heather Boyle, Director of Patient Logistics

Penn State Health Milton S. Hershey Medical Center, in Hershey, PA is a leading provider of specialized medical care in central Pennsylvania, and is the only hospital with dual adult and pediatric Level 1 trauma accreditation in the state. Before making patient flow a priority in 2012, Hershey was at critical capacity for years. As the volume of patients increased, it became more challenging to move patients through the system in order to accept new patients—especially those coming in as transfers. In addition, the system was decentralized—while calls were coming into one number, it took a series of steps to accept the patient and get them to the right place for the right care.

» Continue reading

Categories: Client Case Studies, Patient Access, Patient Flow

Patient Flow Weekly Top Three | Issue 5

Patient Flow Weekly | Industry Insights from TeleTracking
Each week, we highlight the top three stories from our current Patient Flow Weekly Issue.  Subscribe today!


TeleTracking Expert: Joy Avery shares 4 Lessons from 25 years and 100 transfer centers. 

Patient Flow Weekly Top Three | Issue 5While I’ve held different positions throughout my career, what has remained consistent is my focus on making sure patients get the right care, in the right place, at the right time.  And that’s where having a robust transfer / referral center comes into play.  » Continue reading

Categories: Client Case Studies, Patient Flow Weekly, Transfer / Referral Center, Weekly Top Three

Patient Flow Weekly Top Three | Issue 4

Patient Flow Weekly | Industry Insights from TeleTracking
Each week, we highlight the top three stories from our current Patient Flow Weekly Issue.  Subscribe today!


Patient Flow Weekly | Top Three | Issue 4NMMC Transfer Center Coordinates Behind the Scenes

A small group of North Mississippi Medical Center staff members touch every patient admitted to hospital without ever being seen. » Continue reading

Categories: Client Case Studies, Discharge Efficiency, Patient Access, Patient Flow, Patient Flow Weekly