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Conversations about Optimizing Hospital Operations

Category Archives: Operational Efficiency

Taking ‘Access’ on the Road

St. Elizabeth Healthcare Patient Logistics Center
St. Elizabeth Healthcare Patient Logistics Center

Access.  The definition is simple – the ability, right or permission to approach, enter, speak with, or use.  However, things get much more complicated when the topic turns to a patients access to care – because in order to give one patient access to services, you must move another one out.

To help healthcare executives see the possibilities within their organizations, and how streamlining patient access and throughput via centralized command centers can help, we assembled a team of experts who were successful with implementations at their own facilities.  The team included:

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Categories: Operational Efficiency, Patient Access, Patient Flow, Transfer / Referral Center

High Reliability Organizations

The Future of Digital Healthcare was recently the focus of a McKinsey & Co. seminar in Dubai.  TeleTracking President, Michael Gallup, shared his insights as part of a panel discussion on the topic of Revolutionizing the Way Healthcare is Delivered.  Highlights from this seminar and panel discussion are outlined below.

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Categories: Operational Efficiency

Carilion Clinic Recognized for Taking Command

Carilion Clinic Transfer & Communications Center
Carilion Clinic Transfer & Communications Center

Earlier this month, hospital executives from around the country gathered in Boston to discuss how Operational Command Centers are improving access— and generating revenue— by streamlining patient care delivery.  Melanie Morris, senior director, Carilion Clinic Transfer & Communications Center (CTaC) was one of the speakers, sharing her transfer center development and implementation journey.  Melanie’s work was also recently featured in a peer-reviewed article in Nursing Administration Quarterly.

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Categories: Operational Efficiency

Operational Command Centers Yield Positive Results at Carilion & Rush

HCI Exchange“Patient Access” – two simple words that convey the obstacles that can affect a patients ability to get the right care, at the right time, with the right resources.  While patient access is not as familiar a phrase as population health management, health system CEO’s and executive teams around the country are saying that improving access is critical to efficient health care operations according to a piece by the Advisory Board Company in March 2014.

To bring attention to the topic of improving patient access and overall throughput, Healthcare Informatics and TeleTracking partnered to present an Executive Exchange at the Nine Zero hotel today in Boston.

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Categories: Operational Efficiency, Patient Access, Transfer / Referral Center

Hospital CFOs Focus – Integration, Efficiency, Outcomes

Like healthcare in general, the role of a health system CFO continues to evolve.  Previously responsible solely for an organization’s financial oversight, CFOs now take on strategy, operations and information technology.  This expansion is essential; as payment models move from fee-for-service to value based care, a CFOs role in data management and maximizing productivity  becomes critical.

A few weeks ago, TeleTracking had the opportunity to meet with CFOs from many of the nation’s leading healthcare systems at HealthLeaders Media Chief Financial Officer Exchange.  The Exchange gives partner organizations and CFOs the opportunity to share ideas on the significant changes occurring in healthcare.  So what are some of the things that are on the minds of today’s CFOs?

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Categories: Financial Health of Hospitals, Operational Efficiency

Lean Strategies in Healthcare

Bill Griffith, CSSBB, CQA, is executive director of operational excellence, Health First, Rockledge, Fla.
Bill Griffith, CSSBB, CQA, is executive director of operational excellence, Health First, Rockledge, Fla.

Health First’s Lean strategies focus on meeting financial goals while also addressing new quality guidelines established by the Affordable Care Act.

This blog first appeared in hfma’s leadership blog on July 28, 2015.

What processes or outcomes is your department, organization, or team trying to improve?
Health First is using Lean methods to improve efficiencies in various departments. The integrated delivery network, headquartered in Rockledge, Fla., has four hospitals, a large multi-specialty medical group, outpatient and wellness services, and health insurance plans.

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Categories: Healthcare Operations Management, Operational Efficiency

Are U.S. Hospital Operations in Need of an Operation?

TeleTracking_The Commonwealth Fund
TeleTracking_The Commonwealth Fund

Over the years we’ve all come across studies documenting just how inefficient U.S. Healthcare has become.  Studies by organizations such as the Institute of Medicine, Price WaterhouseCoopers, and The Institute for Healthcare Improvement provide commentary on the hundreds of billions of dollars misspent in healthcare.  And, despite spending the most, studies show that the U.S. is still only middle of the road in terms of the timeliness, coordination, safety and effectiveness of patient care.

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Categories: Author: Kris Kaneta, Healthcare Operations Management, Operational Efficiency

TeleTracking Named Best Product for Workplace Improvement

Building Better Healthcare TeleTracking Technologies, Inc. has been named the 2014 “Best Product for Improving Working Practices” by the British healthcare publication, Building Better Healthcare.

Each year the publication recognized leaders who are advancing the delivery of healthcare in various ways.

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Categories: Author: Dennis Morabito, Hand Hygiene, Operational Efficiency, Real-Time Locating System (RTLS)

Are Hospitals Ready for Disaster Threat?

Are U.S. Hospitals Ready for Disaster Threat?Since 1970, the world has experienced over 125 thousand terrorist attacks, including 58,000 bombings, according to the Global Terrorism Database.

While the sheer number of events peaked in 1992 at over 3,000, attacks such as 9/11 demonstrate the need for hospitals to continue to prepare for disaster threats.

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Categories: Author: Dennis Morabito, Disaster Preparedness, Healthcare Operations Management, Operational Efficiency

Teaching Efficiency to Tomorrow’s Health Professionals

Teaching Efficiency to Tomorrow's Health ProfessionalsTo shift the healthcare paradigm in America, follow the money.

To illustrate that, Medical Educator, Dr. David Nash, recently pointed to five medical schools in Philadelphia.

“Those five medical schools aren’t focused on the health of populations,” Nash said recently in an August 15, 2014 Forbes article – ‘Health Reform as Simple as Changing Incentives.  David Nash, MD, MBA is the founding dean of Thomas Jefferson University’s School of Population Health. » Continue reading

Categories: Author: Dennis Morabito, Efficiency vs. Effectiveness, Operational Efficiency