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Category Archives: Overcrowding

Emergency Room Visits Still Rising

ER Visits Still RisingDespite the nation’s declining uninsured rate, America’s emergency rooms (ERs) continue to see patient visits increase.

Michael Sandler, writing in the January 17, 2015 edition of Modern Healthcare, reported that the nation’s 24 busiest emergency rooms received 18.7% more visits in 2013 than in 2012, and many of those reported even higher volumes in 2014.

This runs counter to predictions that the Affordable Care Act (ACA) would shift the newly insured from ERs to primary care physicians once they obtained insurance.

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Categories: Author: Dennis Morabito, Overcrowding, Patient Flow

Does Oregon Medicaid Study Put More Pressure on Nation’s EDs?

More Pressure on EDsAmerica’s emergency departments now produce about half of all hospital admissions, according to a recent RAND report. They also account for nearly the entire increase in admissions from 2000 to 2009.

The study also found that most people seek care in an ED because they believe they have no viable alternative, not because it is convenient.

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Categories: Author: Dennis Morabito, Overcrowding, Patient Flow

Popular Webinar on New Joint Commission Patient Flow Standards Available Online

Patient-FlowManaging the Flow of Patients through the Hospital,” the first of a three-part webinar series from The Joint Commission offered in partnership with TeleTracking, is now available for downloading.

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Categories: Author: Dennis Morabito, Overcrowding, Patient Flow

Is Centralized Patient Logistics Right for Your Hospital?

Centralized-Patient-Placement-Logistics (350x233)Centralizing your hospital’s Patient Placement is a big decision, but it’s probably a smart thing to do if your facility is constantly challenged by an avalanche of phone calls, room cleaning delays, long waits for transport, and overcrowding.

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Categories: Author: Dennis Morabito, Overcrowding, Patient Flow

TeleTracking and The Joint Commission’s Patient Flow Requirements

tjc-patient-flow-requirementsTeleTracking’s Real-Time Capacity Management solutions support compliance with The Joint Commission’s Patient Flow Requirements.

The Joint Commission (TJC) recently presented the 2013 Standards and Requirements and defined its position on emergency department patient boarding.

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Categories: Author: Nanne Finis, Overcrowding, Patient Flow

‘Transparency’ in Healthcare for the Best Patient Care Decisions

Transparent-patient-healthcare (250x131)What does the word “transparency” mean to you?

If you’re a hospital CEO, your first thought likely is of policy changes that will require your institution to make treatment outcomes “transparent” to the public.

But to the average nurse, it conjures up the kind of vision previously available only to a super strong comic book hero who’s faster than a speeding locomotive and can leap tall buildings in a single bound: seeing all of the the right information to make the best patient care decisions!

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Categories: Author: Dennis Morabito, Overcrowding, Patient Flow

The Third Wave of Patient Flow Rolling In

third-wave-patient-flow (250x162)In a recent comment on Linked-In, author Mary Longe made the astute observation that progress in patient flow comes in waves.

This author knows what she’s talking about! Not only does she manage LinkedIn’s Patient Flow group, but she’s a senior healthcare consultant with the American Hospital Association’s Solution’s group and a former HIT company CEO.

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Categories: Author: Dennis Morabito, Overcrowding, Patient Flow

The Logic(al) Evolution of Computer Logic in Healthcare

Evolution-of-Computer-logic-in-healthcare (190x250)For years, artificial intelligence (AI) has been slowly making its way into healthcare.

There are now computer applications that analyze symptoms at lightning speed, providing a prioritized list of probable ailments that help doctors make patient diagnoses. AI-enabled programs also help clinicians read diagnostic images and in some cases analyze those images for the doctor.

Yet another role for AI involves the automation of processes that make care delivery possible.

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Categories: Author: Dennis Morabito, Future of Healthcare, Overcrowding, Patient Flow, Real-Time Locating System (RTLS)

Strategies for Optimizing Hospital Operations

Strategies-for-optimizing-hospital-operations1Transformation, Evolution, Revolution – from Patient Flow to Real-Time Capacity Management and Beyond are the themes for optimizing hospital operations to be explored at this year’s annual TeleTracking Client Conference at Loews Coronado Bay Resort in San Diego October 13-16.

We have a full agenda in store with some exciting surprises as well:

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Categories: Overcrowding, Patient Flow, Real-Time Capacity Management

Hospitals Taking Cues from Disney for Hospital Patient Satisfaction

Hospitals-Disney-Customer-Satisfaction-Cues (250x161)With the Affordable Care Act tying Medicare reimbursement to hospital patient satisfaction, hospitals have been turning to customer service leaders like the Disney Company for advice on how to please their patients.

According to an article in the New York Times titled, ‘In Customer Service Consulting Disney’s Small World Is Growing‘, the company has even started its own consulting arm, called the Disney Institute, to assist businesses in improving customer satisfaction.  The article notes that Florida Hospital, a 22-campus chain, now employs “a ukulele-playing greeter dressed in safari gear” and exhibits “calming video art” in various locations.

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Categories: Author: Dennis Morabito, Future of Healthcare, Overcrowding, Patient Flow