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Category Archives: Patient Flow

Patient Flow Weekly Top Three | Issue 4

Patient Flow Weekly | Industry Insights from TeleTracking
Each week, we highlight the top three stories from our current Patient Flow Weekly Issue.  Subscribe today!


Patient Flow Weekly | Top Three | Issue 4NMMC Transfer Center Coordinates Behind the Scenes

A small group of North Mississippi Medical Center staff members touch every patient admitted to hospital without ever being seen. » Continue reading

Categories: Client Case Studies, Discharge Efficiency, Patient Access, Patient Flow, Patient Flow Weekly

Patient Flow Weekly Top Three | Latest Stories from our Newsletter

Patient Flow Weekly | Industry Insights from TeleTracking

The average person sends and receives a total of 100+ business emails per day. We value your time – and your inbox space – so we’ve simplified the way we delivery industry news, client outcomes, and our patient flow expertise to you.  With Patient Flow Weekly, a single weekly email, you’ll have everything you’ll need to stay up-to-date and drive outcomes at your hospital or healthcare system.

Continue reading for the Top Three stories from the first 3 issues of Patient Flow Weekly:

» Continue reading

Categories: Future of Healthcare, Patient Access, Patient Flow, Patient Flow Weekly, Weekly Top Three

What Volunteering for a Marathon Taught Me about Patient Flow

Last Sunday, thousands of runners took to the streets of Pittsburgh for the annual marathon.  I volunteered to provide medical support and was assigned to the Finish Line Medical Tent.  This was a large event, with a stream of people coming through with issues of varying severity.  On my way home, I thought about how the lessons learned at the medical tent applied to patient flow.

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Categories: Author: Scott Newton, Patient Flow

Just Released: Patient Flow Quarterly issue 4

Patient-Flow-Quarterly-Issue-4
Patient Flow Quarterly Issue 4

Success is something we believe should be celebrated with others. For example, a 35% decrease in emergency department throughput times; patient discharge times dropping to four hours from their original eight; on-time starts improving from 50 to 75%; and bed request to occupy time more than cut in half from 13.7 to 5.8 hours.

These numbers are achievable, and they are patient flow achievements that your colleagues at nearby hospitals and health systems are driving.

» Continue reading

Categories: Patient Flow

Extraordinary Nurses in Patient Flow

The DAISY Foundation
The DAISY Foundation

We’re excited to announce the kickoff of an exciting new partnership with The DAISY FoundationThe DAISY Award for Extraordinary Nurses in Patient Flow.  The award recognizes the amazing work nurses do behind the scenes to ensure patients are receiving the right care, in the right place, and at the right time.

To nominate a nurse or team of nurses that often work behind the scenes to manage and improve patient flow, click here for more information.

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Categories: Author: Nanne Finis, Patient Flow

Innovator of the Year for Health IT

Innovator of the YearWe’re proud to be based in Pittsburgh, PA!  And, on November 3rd, we were equally proud to be honored as Innovator of the Year: Health IT at the Pittsburgh Technology Council’s Tech 50 Awards.  For 20 years, the Tech 50 Award has honored southwestern Pennsylvania’s most successful and innovative technology companies – list of finalists.

The award criteria included recent newsworthy events, key 2016 accomplishments, how products are revolutionizing the market and regional economic impact.  The judging panel was impressed with TeleTracking’s double digit growth for the last five years, the implementation of 100 new patient flow solutions at some of the country’s largest health systems, and the end result of more patients receiving timely access to care.  For example, health systems that have implemented TeleTracking have realized results such as:

  • patient transfer volume up 230% in 6 quarters
  • emergency department diversion hours all but eliminated
  • emergency department wait times decreased by 33,000 hours
  • reduction in patient admit (in ED) to occupy (patient room) time by more than 3 hours
  • decrease in unplanned discharges by 30%

As Mike Gallup, president of TeleTracking, accepted the award, he shared his thoughts on the robust nature of the Pittsburgh tech market by saying, “I’ve worked in Silicon Valley, Research Triangle Park in Raleigh and now in Pittsburgh.  There is no better place than Pittsburgh right now for technology and innovation and the people are the reason for that.  They have an incredibly strong work ethic that consistently leads to high quality results.”

We’d like to extend our sincere thanks to the Pittsburgh tech community for the supportive, innovative culture that is fostered here.  And we’d also like to thank our clients for their ongoing belief in the importance of patient flow and the role that TeleTracking plays in helping them deliver outstanding care.

Produced for the ceremony, we’re happy to share this video that brings our life.

Categories: About Us, Patient Flow

DAISY Award – Recognizing Extraordinary Nurses for Excellence

The DAISY Foundation
The DAISY Foundation

DAISY Award – Recognizing Extraordinary Nurses for Excellence in Patient Flow and their Commitment to Timely, Compassionate, Well-coordinated Patient Care

Bonnie and Mark Barnes are the co-founders of The DAISY Foundation, an organization that recognizes the important role that nurses play in delivering thoughtful, compassionate care to patients.  The Barnes created The DAISY Foundation to honor the memory of their son Patrick and the outstanding nurses who cared for him during his battle with Idiopathic Thrombocytopenia Purpura [ITP], an autoimmune disorder.

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Categories: Patient Flow

Achieving Patient Flow Outcomes through Collaboration

Patient Flow Quarterly
Patient Flow Quarterly issue 3

Collaboration is creating something by working jointly with others –  which is critical when it comes to addressing inefficiencies in healthcare and achieving patient flow outcomes.  For example, we know that one in three dollars spent on healthcare in the U.S. is wasted—medical errors alone add up to more than $17 billion, preventable re-admissions and hospital acquired infections another $28 billion, and operational inefficiencies add tens of billions more (source: Price Waterhouse Coopers).  In addition, a recent Bloomberg study ranked the United States 44th out of 51 in healthcare efficiency.  Basically we outspend every nation by a wide margin as a percentage of GDP, yet when it comes to results, our outcomes remain firmly in the middle of the pack.

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Categories: Author: Kris Kaneta, Patient Flow

Carilion Clinic presents at The King’s Fund in London

Ideal CareCarilion Clinic presented on outcomes associated with TeleTracking’s patient flow solutions.

Healthcare leaders and professionals recently gathered at The King’s Fund: Digital Health and Care Congress 2016 in London.  The theme of the two-day conference was – enabling patient centered care through information and technology – by exploring how technology and data can support the developments necessary to transform and sustain outcomes for patients and citizens across the globe.

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Categories: Patient Flow

Taking ‘Access’ on the Road

St. Elizabeth Healthcare Patient Logistics Center
St. Elizabeth Healthcare Patient Logistics Center

Access.  The definition is simple – the ability, right or permission to approach, enter, speak with, or use.  However, things get much more complicated when the topic turns to a patients access to care – because in order to give one patient access to services, you must move another one out.

To help healthcare executives see the possibilities within their organizations, and how streamlining patient access and throughput via centralized command centers can help, we assembled a team of experts who were successful with implementations at their own facilities.  The team included:

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Categories: Operational Efficiency, Patient Access, Patient Flow, Transfer / Referral Center