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Category Archives: Patient Flow

Patient Flow Weekly Top Three | Issue 8

Patient Flow Weekly | Industry Insights from TeleTracking
Each week, we highlight the top three stories from our current Patient Flow Weekly Issue.  Subscribe today!


Taking Command, Improving Access, Enhancing Outcomes

It’s the challenge every health system faces—how do you find ways to increase access to care, enable precision placement, and create improved patient outcomes? 

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Categories: Hospital Software Implementation, Operational Efficiency, Patient Access, Patient Flow, Patient Flow Weekly, Weekly Top Three

Patient Flow Weekly Top Three | Issues 6 & 7

Patient Flow Weekly | Industry Insights from TeleTracking
Each week, we highlight the top three stories from our current Patient Flow Weekly Issue.  Subscribe today!


Patient Flow Quarterly: Summer 2017 Issue is now available!

Patient Flow Weekly Top ThreeIn this issue we’re focused on the powerful effect an Operational Command Center can have on both patients and staff.  And while it goes by different names—Command Center, Logistics Center, Operations Center, Placement Center—the main takeaway is that this type of centralized concept ensures that care is delivered at the right place, in the right setting, with the right care team, at the right time.
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Categories: Client Case Studies, Patient Access, Patient Flow, Patient Flow Weekly, Weekly Top Three

Opening Doors & Increasing Access at Penn State Health Milton S. Hershey Medical Center

Heather Boyle, Director of Patient Logistics
Heather Boyle, Director of Patient Logistics

Penn State Health Milton S. Hershey Medical Center, in Hershey, PA is a leading provider of specialized medical care in central Pennsylvania, and is the only hospital with dual adult and pediatric Level 1 trauma accreditation in the state. Before making patient flow a priority in 2012, Hershey was at critical capacity for years. As the volume of patients increased, it became more challenging to move patients through the system in order to accept new patients—especially those coming in as transfers. In addition, the system was decentralized—while calls were coming into one number, it took a series of steps to accept the patient and get them to the right place for the right care.

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Categories: Client Case Studies, Patient Access, Patient Flow

Patient Flow Weekly Top Three | Issue 4

Patient Flow Weekly | Industry Insights from TeleTracking
Each week, we highlight the top three stories from our current Patient Flow Weekly Issue.  Subscribe today!


Patient Flow Weekly | Top Three | Issue 4NMMC Transfer Center Coordinates Behind the Scenes

A small group of North Mississippi Medical Center staff members touch every patient admitted to hospital without ever being seen. » Continue reading

Categories: Client Case Studies, Discharge Efficiency, Patient Access, Patient Flow, Patient Flow Weekly

Patient Flow Weekly Top Three | Latest Stories from our Newsletter

Patient Flow Weekly | Industry Insights from TeleTracking

The average person sends and receives a total of 100+ business emails per day. We value your time – and your inbox space – so we’ve simplified the way we delivery industry news, client outcomes, and our patient flow expertise to you.  With Patient Flow Weekly, a single weekly email, you’ll have everything you’ll need to stay up-to-date and drive outcomes at your hospital or healthcare system.

Continue reading for the Top Three stories from the first 3 issues of Patient Flow Weekly:

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Categories: Future of Healthcare, Patient Access, Patient Flow, Patient Flow Weekly, Weekly Top Three

What Volunteering for a Marathon Taught Me about Patient Flow

Last Sunday, thousands of runners took to the streets of Pittsburgh for the annual marathon.  I volunteered to provide medical support and was assigned to the Finish Line Medical Tent.  This was a large event, with a stream of people coming through with issues of varying severity.  On my way home, I thought about how the lessons learned at the medical tent applied to patient flow.

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Categories: Author: Scott Newton, Patient Flow

Just Released: Patient Flow Quarterly issue 4

Patient-Flow-Quarterly-Issue-4
Patient Flow Quarterly Issue 4

Success is something we believe should be celebrated with others. For example, a 35% decrease in emergency department throughput times; patient discharge times dropping to four hours from their original eight; on-time starts improving from 50 to 75%; and bed request to occupy time more than cut in half from 13.7 to 5.8 hours.

These numbers are achievable, and they are patient flow achievements that your colleagues at nearby hospitals and health systems are driving.

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Categories: Patient Flow

Extraordinary Nurses in Patient Flow

The DAISY Foundation
The DAISY Foundation

We’re excited to announce the kickoff of an exciting new partnership with The DAISY FoundationThe DAISY Award for Extraordinary Nurses in Patient Flow.  The award recognizes the amazing work nurses do behind the scenes to ensure patients are receiving the right care, in the right place, and at the right time.

To nominate a nurse or team of nurses that often work behind the scenes to manage and improve patient flow, click here for more information.

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Categories: Author: Nanne Finis, Patient Flow

Innovator of the Year for Health IT

Innovator of the YearWe’re proud to be based in Pittsburgh, PA!  And, on November 3rd, we were equally proud to be honored as Innovator of the Year: Health IT at the Pittsburgh Technology Council’s Tech 50 Awards.  For 20 years, the Tech 50 Award has honored southwestern Pennsylvania’s most successful and innovative technology companies – list of finalists.

The award criteria included recent newsworthy events, key 2016 accomplishments, how products are revolutionizing the market and regional economic impact.  The judging panel was impressed with TeleTracking’s double digit growth for the last five years, the implementation of 100 new patient flow solutions at some of the country’s largest health systems, and the end result of more patients receiving timely access to care.  For example, health systems that have implemented TeleTracking have realized results such as:

  • patient transfer volume up 230% in 6 quarters
  • emergency department diversion hours all but eliminated
  • emergency department wait times decreased by 33,000 hours
  • reduction in patient admit (in ED) to occupy (patient room) time by more than 3 hours
  • decrease in unplanned discharges by 30%

As Mike Gallup, president of TeleTracking, accepted the award, he shared his thoughts on the robust nature of the Pittsburgh tech market by saying, “I’ve worked in Silicon Valley, Research Triangle Park in Raleigh and now in Pittsburgh.  There is no better place than Pittsburgh right now for technology and innovation and the people are the reason for that.  They have an incredibly strong work ethic that consistently leads to high quality results.”

We’d like to extend our sincere thanks to the Pittsburgh tech community for the supportive, innovative culture that is fostered here.  And we’d also like to thank our clients for their ongoing belief in the importance of patient flow and the role that TeleTracking plays in helping them deliver outstanding care.

Produced for the ceremony, we’re happy to share this video that brings our life.

Categories: About Us, Patient Flow

DAISY Award – Recognizing Extraordinary Nurses for Excellence

The DAISY Foundation
The DAISY Foundation

DAISY Award – Recognizing Extraordinary Nurses for Excellence in Patient Flow and their Commitment to Timely, Compassionate, Well-coordinated Patient Care

Bonnie and Mark Barnes are the co-founders of The DAISY Foundation, an organization that recognizes the important role that nurses play in delivering thoughtful, compassionate care to patients.  The Barnes created The DAISY Foundation to honor the memory of their son Patrick and the outstanding nurses who cared for him during his battle with Idiopathic Thrombocytopenia Purpura [ITP], an autoimmune disorder.

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Categories: Patient Flow