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Category Archives: Patient Flow

Extraordinary Nurses in Patient Flow

The DAISY Foundation
The DAISY Foundation

We’re excited to announce the kickoff of an exciting new partnership with The DAISY FoundationThe DAISY Award for Extraordinary Nurses in Patient Flow.  The award recognizes the amazing work nurses do behind the scenes to ensure patients are receiving the right care, in the right place, and at the right time.

To nominate a nurse or team of nurses that often work behind the scenes to manage and improve patient flow, click here for more information.

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Categories: Author: Nanne Finis, Patient Flow

Innovator of the Year for Health IT

Innovator of the YearWe’re proud to be based in Pittsburgh, PA!  And, on November 3rd, we were equally proud to be honored as Innovator of the Year: Health IT at the Pittsburgh Technology Council’s Tech 50 Awards.  For 20 years, the Tech 50 Award has honored southwestern Pennsylvania’s most successful and innovative technology companies – list of finalists.

The award criteria included recent newsworthy events, key 2016 accomplishments, how products are revolutionizing the market and regional economic impact.  The judging panel was impressed with TeleTracking’s double digit growth for the last five years, the implementation of 100 new patient flow solutions at some of the country’s largest health systems, and the end result of more patients receiving timely access to care.  For example, health systems that have implemented TeleTracking have realized results such as:

  • patient transfer volume up 230% in 6 quarters
  • emergency department diversion hours all but eliminated
  • emergency department wait times decreased by 33,000 hours
  • reduction in patient admit (in ED) to occupy (patient room) time by more than 3 hours
  • decrease in unplanned discharges by 30%

As Mike Gallup, president of TeleTracking, accepted the award, he shared his thoughts on the robust nature of the Pittsburgh tech market by saying, “I’ve worked in Silicon Valley, Research Triangle Park in Raleigh and now in Pittsburgh.  There is no better place than Pittsburgh right now for technology and innovation and the people are the reason for that.  They have an incredibly strong work ethic that consistently leads to high quality results.”

We’d like to extend our sincere thanks to the Pittsburgh tech community for the supportive, innovative culture that is fostered here.  And we’d also like to thank our clients for their ongoing belief in the importance of patient flow and the role that TeleTracking plays in helping them deliver outstanding care.

Produced for the ceremony, we’re happy to share this video that brings our life.

Categories: About Us, Patient Flow

DAISY Award – Recognizing Extraordinary Nurses for Excellence

The DAISY Foundation
The DAISY Foundation

DAISY Award – Recognizing Extraordinary Nurses for Excellence in Patient Flow and their Commitment to Timely, Compassionate, Well-coordinated Patient Care

Bonnie and Mark Barnes are the co-founders of The DAISY Foundation, an organization that recognizes the important role that nurses play in delivering thoughtful, compassionate care to patients.  The Barnes created The DAISY Foundation to honor the memory of their son Patrick and the outstanding nurses who cared for him during his battle with Idiopathic Thrombocytopenia Purpura [ITP], an autoimmune disorder.

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Categories: Patient Flow

Achieving Patient Flow Outcomes through Collaboration

Patient Flow Quarterly
Patient Flow Quarterly issue 3

Collaboration is creating something by working jointly with others –  which is critical when it comes to addressing inefficiencies in healthcare and achieving patient flow outcomes.  For example, we know that one in three dollars spent on healthcare in the U.S. is wasted—medical errors alone add up to more than $17 billion, preventable re-admissions and hospital acquired infections another $28 billion, and operational inefficiencies add tens of billions more (source: Price Waterhouse Coopers).  In addition, a recent Bloomberg study ranked the United States 44th out of 51 in healthcare efficiency.  Basically we outspend every nation by a wide margin as a percentage of GDP, yet when it comes to results, our outcomes remain firmly in the middle of the pack.

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Categories: Author: Kris Kaneta, Patient Flow

Carilion Clinic presents at The King’s Fund in London

Ideal CareCarilion Clinic presented on outcomes associated with TeleTracking’s patient flow solutions.

Healthcare leaders and professionals recently gathered at The King’s Fund: Digital Health and Care Congress 2016 in London.  The theme of the two-day conference was – enabling patient centered care through information and technology – by exploring how technology and data can support the developments necessary to transform and sustain outcomes for patients and citizens across the globe.

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Categories: Patient Flow

Taking ‘Access’ on the Road

St. Elizabeth Healthcare Patient Logistics Center
St. Elizabeth Healthcare Patient Logistics Center

Access.  The definition is simple – the ability, right or permission to approach, enter, speak with, or use.  However, things get much more complicated when the topic turns to a patients access to care – because in order to give one patient access to services, you must move another one out.

To help healthcare executives see the possibilities within their organizations, and how streamlining patient access and throughput via centralized command centers can help, we assembled a team of experts who were successful with implementations at their own facilities.  The team included:

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Categories: Operational Efficiency, Patient Access, Patient Flow, Transfer / Referral Center

NHS Tackles Patient Flow Challenges

NHSNow more than ever, the National Health Service (“NHS”, the UK’s publicly funded health system) looks to tackle patient flow challenges by focusing on identifying and implementing solutions and best practices that enable timely access to care.

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Categories: Patient Flow, Real-Time Locating System (RTLS)

People are Talking Patient Flow at AONE & AORN

TeleTracking Team
TeleTracking Team

The TeleTracking team recently hit the road for the American Organization of Nurse Executives [AONE] Annual Meeting and the Association of periOperative Registered Nurses [AORN] Surgical Conference & Expo.  Patient flow and operational efficiency were among the leading topics at both shows, and so were these topics:

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Categories: Author: Nanne Finis, Patient Flow

Communication – Key to Patient Flow

TeleTracking Instant NotifyEffective, efficient communication is key to effective, efficient patient flow.  If there are communication breakdowns between departments, there’s often confusion and delays in getting patients to the right level of care.  These delays often lead to unnecessary and redundant phone calls and pages, and undo / redo of patient bed assignments.

[Download our infographic.]

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Categories: Author: Nanne Finis, Patient Flow

Patient Flow: a view from across the pond

Across the PondQ | How is patient flow affecting UK Healthcare?

A | Improving patient flow is the blockbuster process for hospital efficiency; by ensuring that patients move throughout a healthcare environment in the most efficient and effective manner possible, we can reduce delays and make sure patients receive the right care at the right time.

We have come to know well that poor patient flow management is related to a series of problems that typically plague modern hospitals such as: short supplies; long queues and delays, bottlenecks; waste of resources; long length of stays and delayed discharges; low levels of productivity; inappropriateness of clinical settings; and workload variability. » Continue reading

Categories: Patient Flow