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Category Archives: Patient Flow

Patient Flow: a view from across the pond

Across the PondQ | How is patient flow affecting UK Healthcare?

A | Improving patient flow is the blockbuster process for hospital efficiency; by ensuring that patients move throughout a healthcare environment in the most efficient and effective manner possible, we can reduce delays and make sure patients receive the right care at the right time.

We have come to know well that poor patient flow management is related to a series of problems that typically plague modern hospitals such as: short supplies; long queues and delays, bottlenecks; waste of resources; long length of stays and delayed discharges; low levels of productivity; inappropriateness of clinical settings; and workload variability. » Continue reading

Categories: Patient Flow

TeleTracking’s 25th Year

TeleTracking Patient Flow QuarterlyThe beginning of each year is the perfect time to reflect and look to the future with energy, passion and optimism.  This is particularly true as 2016 marks TeleTracking’s 25th year of helping hospitals and health systems deliver more timely and purposeful care.  When we started this journey in 1991, the internet was in its infancy and hotels were doing a better job of getting rooms cleaned and ready for the next guest than hospitals.

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Categories: Author: Kris Kaneta, HIMSS16, Patient Flow

As We Celebrate this Season

Happy HolidaysThis is the time of year where we take a step back and reflect on what’s positive in our lives, the accomplishments of the year and the unlimited potential of the year ahead.  As we celebrate this festive season, I want to express how grateful I am, along with all of the employees at TeleTracking, for your continued support and partnership.

I spoke with many of you at our client conference and was in awe of the many stories. You are caregivers, you are healers, you are innovators—you change peoples’ lives with your dedication. It is our honor to provide you with the solutions that make it possible to run your health systems more efficiently—and consequently spend more time delivering compassionate care to patients. » Continue reading

Categories: Author: Kris Kaneta, Healthcare Operations Management, Patient Flow

Operational Command Centers Improve Patient Access

Carilion Clinic Command Center
Carilion Clinic Command Center

Most complex organisms have a “central nervous system” that commands and controls the corpus.   So do complex organizations.

Can you imagine a moon shot without Houston Control?  How about the U.S.S. Enterprise (the Star Trek version) without a flight deck?

Health Systems are arguably the most complex organizations devised by mankind, yet have functioned without a central command since their inception.

Next month in Boston, hospital executives from around the country will learn how Operational Command Centers are improving access and revenue by revolutionizing patient care delivery.

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Categories: Patient Access, Patient Flow, Transfer / Referral Center

Managing Hospital Bed Turnover Just Got Easier

HousekeeperAutomating and managing hospital bed turns just got easier with the integration of TeleTracking and Smart Facility Software’s environmental services (EVS) solutions.

If you’re attending the Association for the Healthcare Environment (AHE) annual conference next week in Grapevine, TX, be sure to visit TeleTracking booth #723 to learn more about the improvements to its solutions.

It’s been almost 25 years since TeleTracking first took on – and revolutionized – hospital bed turnover with its BedTracking® application.  Now known as the gold standard for automated bed turnover solutions, TeleTracking has expanded its scope and has been the leader of patient flow automation solutions for the healthcare industry serving more than 900 hospitals throughout the U.S., Canada and U.K.

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Categories: Author: Tom Perry, Patient Flow

When & How Hospital Beds are Being Used

Empty Hospital BedIt’s estimated that half of all US hospitals don’t know when or how their hospital beds are being used.  And, at a time when hospitals are being asked to do more with less, valuable inventory, such as patient beds, are often being wasted due to lack of visibility.  This lack of visibility often leads to perceived capacity constraints and can directly impact patient access.  As a result, hospitals may opt to construct new patient towers or wings – costing upwards of $1 million per bed.

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Categories: Author: Kris Kaneta, Patient Flow

Ambulatory Care – The New Frontier of Quality & Safety

TeleTracking_OutpatientTeleTracking’s three-part Joint Commission webinar series, presented by Ann Scott Blouin, the Commission’s executive vice president, customer relations, wrapped up with the topic, “An Emerging Arena for Quality & Safety Issues: The Growth of Ambulatory Care”, featuring information from The Joint Commission’s perspective and experience, along with ambulatory industry knowledge.

Download the webinar recording and slide deck.

Geographically diverse. Different reporting structures. The topic of ambulatory care, and the quality and safety implications, is particularly relevant as more and more work is done outside the four walls of a traditional hospital. The Centers for Disease Control and Prevention (CDC) has reported that the number of visits to physician offices, hospital outpatient facilities and emergency departments totals 1.2 billion1. Today, the Ambulatory Health Care program at The Joint Commission accredits over 2,1002 organizations in a variety of settings.

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Categories: Author: Nanne Finis, Outpatient Care, Patient Flow, The Joint Commission

From Patient Flow to Real-Time Operational Management

TeleTracking_Patient FlowWhen TeleTracking was founded in 1991, patient flow automation wasn’t a concept.

The notion that patient movement had a rhythm and pattern had not occurred, automation was something done in factories, and overcrowding was a problem for urban emergency rooms on a Friday night.

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Categories: Author: Kris Kaneta, Patient Flow

Emergency Room Visits Still Rising

ER Visits Still RisingDespite the nation’s declining uninsured rate, America’s emergency rooms (ERs) continue to see patient visits increase.

Michael Sandler, writing in the January 17, 2015 edition of Modern Healthcare, reported that the nation’s 24 busiest emergency rooms received 18.7% more visits in 2013 than in 2012, and many of those reported even higher volumes in 2014.

This runs counter to predictions that the Affordable Care Act (ACA) would shift the newly insured from ERs to primary care physicians once they obtained insurance.

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Categories: Author: Dennis Morabito, Overcrowding, Patient Flow

Automation and the Shift to Patient Centered Care

Patient Centered CareThe shift to ‘Patient Centered Care’ always seemed curious.  After all, what else would the focus be if not the patient?

The paradigm shift has to do with the way that success is measured.  The old measurements for reimbursement were for what went ‘into’ healthcare, like the number of procedures, tests and physician visits.  The new metrics are what comes ‘out’ – like patient satisfaction, cost savings and actual outcomes.

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Categories: Author: Dennis Morabito, Patient Flow