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Category Archives: Patient Flow

A Patient Flow Checklist for Nurses

Patient Flow ChecklistNurses can’t control the number of beds in their hospital or the number of patients seeking access on any given day. But they can do a number of things to improve bed availability and reduce length of stay. Here’s our patient flow checklist for nurses.

Advocate for proper patient placement including participation in multi-disciplinary rounds to understand patient needs and contribute vital patient assessment information.

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Categories: Author: Dennis Morabito, Overcrowding, Patient Flow

The Nurse as “Knowledge Worker” with Mobile Access for Patient Care

Mobile Access for NursesNearly three-quarters of nurses use smart phones on the job, according to a recent study by healthcare publisher Lippincott Williams & Wilkins.

The same study found that 66 percent of nursing students use smart phones in nursing school.

Recognizing the mobile trend early, TeleTracking has been offering hand-held PDAs for years so nurses can access its patient flow software from anywhere in the hospital. Now we offer apps for other mobile appliances.

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Categories: Author: Dennis Morabito, Future of Healthcare, Patient Flow

TeleTracking Salutes Super Nurse Jaclyn Hunter

Jaclyn Hunter, RNFaster than a speeding bullet” certainly fits. So does “more powerful than a locomotive.”

But even Super Nurse Jaclyn Hunter can’t leap tall buildings in a single bound. She still has to take the elevator. 

Jaclyn was the first nurse to send us a photo of her wearing one of our Super RN T-Shirts, which were given away in honor of Nurses Week. And Jaclyn certainly qualifies as a Super RN. She’s a performance improvement nurse, which means that she works to ensure that quality and safe patient care is provided to every patient at Sierra Vista Regional Health Center in rural Arizona. 

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Categories: Patient Flow

ED Hallway Boarding Victims and Hospital Infection

ED Hallway BoardingWe all knew hallway boarding was bad for patients. Now we know a little more about why. It has to do with hospital infection.

A study at Brigham and Women’s Hospital showed emergency room caregivers were least likely to practice good hand hygiene when tending to hallway patients. The study, which was the  largest ever focused on ED hand hygiene, supports studies in Ireland which said boarding was another way hospital infection was spread.

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Categories: Hospital Infection Control, Overcrowding, Patient Flow

Striving for Great Patient Flow Service and Products

Patient Flow ServicesIn patient flow, great products win business but great service keeps it.

At TeleTracking, the key measurement of how we’re doing is the number of clients we keep.

While we are very attentive to new business wins, annual growth numbers and the like, in our culture performance ultimately comes down to how many of our 850+ clients are with us at the start of a new year.

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Categories: Overcrowding, Patient Flow

Hospital Survey: 36% Identify Patient Flow as Number One Problem

Patient flow We recently surveyed a cross-section of management representing over 200 hospitals about the biggest challenges faced by their hospitals.

This random sampling yielded a somewhat different take on the problems than the hospital CEO surveys which hit the media around this time every year. Presumably, that’s because our sampling included people whose daily roles take them closer to the bedside than the typical CEO.

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Categories: Overcrowding, Patient Flow

Magnet Designation and TeleTracking – No Small Coincidence

Magnet DesignationTeleTracking proudly recognizes client hospitals’ significant Magnet Designation achievement!

The Magnet Recognition Program® was launched in the early 1990s by the American Nurses Credentialing Center. It recognizes healthcare organizations for quality patient care, nursing excellence and innovations in professional nursing practice.

Developed by the American Nurses Credentialing Center (ANCC)– Magnet recognition is one of the most significant achievements a healthcare organization can receive for nursing excellence.  The first Magnet hospital was designated in 1994. Today, more than 300 hospitals in the country hold this honor.

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Categories: Overcrowding, Patient Flow

AHA Solutions Patient Flow Challenges Report: Worth Reading!

Bed ManagementAHA Solutions Patient Flow Challenges Report: The discharge process, bed management, patient flow and tracking systems

If you haven’t already read the AHA Solutions Patient Flow Challenges report, I encourage you to do so!

[Note: link takes you to AHA page where you can download an executive summary, replay a webinar and request a copy of the report.]

This report puts a spotlight on one of the biggest operational challenges in healthcare –patient flow – as cited by you, the professionals tasked with running the nation’s hospitals.

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Categories: Bed Management, Overcrowding, Patient Flow

Hallway Boarding: An Unnecessary Ethical Dilemma Faced by Hospitals

Hallway BoardingHallway Boarding’ is a quaint euphemism for parking sick people in hallways until their room is ready.

It used to be done in Emergency Departments when no in-patient beds were available. Now some facilities are “admitting” ED patients to the hallways of inpatient units.

In pain, under stress, wearing gowns open at the rear with a port-a-potty for a bathroom, these patients are the victims of turf wars caused by hospital overcrowding.

The hospitals say they want to relieve pressure in the ED so patients needing urgent care can be treated. But they also admit they want to bring the overcrowding problem to inpatient units. They reason that the patient’s presence forces nurses and others to perform more timely discharges, bed turnovers and admissions.

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Categories: Overcrowding, Patient Flow

Critical Care Nurses: Transfer Center ‘Point Guards’

Hoop DreamsIn honor of March Madness!

NURSES:  Point Guards in the Fight Against Hospital Diversions

There’s no question that automated hospital Transfer Centers are saving lives. What is often overlooked is the amount of revenue they generate, and the important role nurses are playing in evolving the Transfer Center.

Critical care nurses are the “point guards” in the most successful Transfer Centers around the country. In fact, a key “Best Practice” for implementing a successful transfer center operationcalls for critical care nurses to man the Transfer Center on a 24/7 basis because they are so adept at making fast, smart decisions regarding patient care.

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Categories: Author: Dennis Morabito, Bed Management, Patient Flow, Transfer / Referral Center