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Transforming Patient Access Through Central Command
Join us Friday, November 17th in Nashville, TN, to learn how health system executives are achieving impressive gains in patient access, community relations, and system growth.
During this executive forum, Barry Dennis, VP of the Transfer Center at Mercy Health will discuss the strategy behind building their Access Center to ensure that patients receive timely access to care, while capturing market share and avoiding leakage.
“System growth has been astonishing – 15% above baseline as compared to 2016. We were able to accept 150 patients last month that would not have received this level of care last year.”
The final day of TeleCon17 was dedicated to showcasing customer success stories. Sessions were held in casual, roundtable formats that facilitated engagement and great conversations between the presenters and attendees. Session presenters and topics included:
BayCare Health System: Centralizing Patient Transport, Fine Tuning Dispatch Logic and Sharing Best Practices across an Enterprise
NYU Winthrop: Demonstrating Compliance w/ Joint Commission’s Patient Flow Standard utilizing TeleTracking Data
Palmetto Health: Interdisciplinary Patient Centered Care Rounding and Optimization through TeleTracking Advisory Services
Providence Regional Medical Center Everett: President’s Award for Strategic Innovation – The Services Operations Center
John Health System: Utilizing LTACs to Reduce Average Length of Stay
University Hospitals: Journey with Advisory Services around Strategic Planning, Discharge Readiness and Precision Patient Placement
UPMC: Managing Data throughout an Enterprise
Sharp HealthCare: Centralizing Patient Placement
McLeod Health: Redefining the Discharge Process
Oklahoma University Med. Ctr. & UCHealth: Launching a Transfer Center
Providence Regional Medical Center: Building an Operational Command Center
Sarasota Memorial Hospital: Extending into Procedural & Diagnostic Areas
University of Alabama Medicine: Using Data to Enhance Patient Flow & Drive Change
Stamford Health: Enabling Technologies to Automate Workflow Processes
They said they wanted additional opportunities to engage with conference attendees to talk less formally about day-to-day challenges they all face. Yesterday we brought that feedback to life with the inaugural Group Chat! Every table in the main ballroom was set up with a topic for discussion, making it possible for people to jump in and out of conversations that were most relevant. Throughout the two-hour session, comments scrolled on two large screens so people could keep track of the discussions on goals, commonalities and health system type. » Continue reading
Hundreds of patient flow experts gathered at the Sheraton Grand at Wild Horse Pass in Chandler, AZ ready to share and network at TeleCon17! The opening reception provided the perfect setting for people to chat and reconnect. Check out more photos on Flickr and videos on YouTube (Be sure to read to the end and watch two videos first shared during the first day of TeleCon17.)
The opening session brought attendees together for a morning of inspiration and forward thinking. Senior Vice President of Marketing, Kris Kaneta set the tone, talking about the triple threat – uncertainty related to reimbursements, tougher resource constraints [financial and staffing], and an aging population. “Whether you call it a command center, a logistics center, or by some other name, as long as it’s about the patient, it doesn’t really matter,” said Kaneta when referring to the live Command Center set up at TeleCon17. He also reiterated that TeleTracking is on this patient flow journey with our clients, and that we will never lose sight of our mission – to ensure that no one will ever have to wait for the care they need. » Continue reading
Are you a client considering ways to improve access to care, patient throughput, discharge efficiency, perioperative performance or system analytics?
Furthermore, are you ready to take the next step in your patient flow journey? Interested in learning more about building a comprehensive operational command center? Wondering what TeleTracking’s product roadmap looks like? » Continue reading
Did you know that there are 7 open beds for every 2 patients, yet they still wait for the care they need? It’s the norm at too many health systems. Award-winning health systems are establishing Command Centers to expand access to care across their systems and patient populations. » Continue reading